This Privacy Policy explains how Aurayah, LLC ("Aurayah," "we," "us," or "our") collects, uses, stores, and processes information.
By using Aurayah, you consent to the practices described in this Privacy Policy.
1. Information We Collect
Aurayah may collect information including:
- names;
- email addresses;
- billing addresses;
- payment-related information;
- profile information;
- account credentials;
- comments;
- reactions;
- engagement activity;
- submitted questions;
- livestream participation;
- communications; and
- technical usage information.
Aurayah may also collect analytics and device-related information through cookies or similar technologies.
2. How Information Is Used
Aurayah may use information to:
- operate and improve the platform;
- process memberships and payments;
- authenticate users;
- maintain security and moderation systems;
- respond to inquiries;
- deliver teachings and livestreams;
- provide communications and announcements;
- improve functionality and user experience;
- comply with legal obligations;
- investigate misuse or violations; and
- support operational, educational, and business activities.
3. Payments
Payments are processed through third-party payment providers.
Aurayah does not guarantee exclusive control over information processed through third-party payment providers.
Payment providers may separately collect, process, and retain information under their own terms and privacy policies.
4. Cookies and Analytics
Aurayah may use cookies, analytics technologies, and related tools to:
- improve performance;
- understand usage;
- personalize experiences;
- maintain security; and
- support operational functions.
Where legally required, users may receive cookie notices or consent requests.
5. Communications
Aurayah may send:
- transactional emails;
- receipts;
- account notices;
- platform updates;
- livestream announcements;
- newsletters; and
- marketing communications.
Users may unsubscribe from optional marketing communications using the unsubscribe link included in emails.
Users remain responsible for maintaining accurate contact information.
Aurayah is not responsible for missed non-transactional communications caused by opt-out settings, spam filtering, incorrect contact information, technical issues, or third-party delivery failures.
6. Community and Livestream Visibility
Information shared voluntarily in public community spaces or livestream chats may be visible to other participants.
Users should avoid sharing sensitive information in public participation areas.
Aurayah may moderate, archive, review, or remove community content at its discretion.
7. Data Retention
Aurayah may retain information for legal, operational, moderation, security, payment, tax, compliance, fraud-prevention, archival, and business purposes.
Aurayah reserves the right to retain records even after memberships are canceled or accounts become inactive.
Requests regarding account or data deletion may be reviewed in accordance with applicable laws and Aurayah's operational requirements.
8. Third-Party Services
Aurayah may incorporate third-party technologies and services including:
- payment providers;
- analytics tools;
- livestream systems;
- communication providers;
- integrated community platforms; and
- future mobile or platform services.
Third-party providers may separately process information according to their own policies.
Aurayah is not responsible for third-party operations or privacy practices.
9. International Users
Aurayah operates from the United States.
By using the platform internationally, users acknowledge that information may be processed or stored in the United States or other jurisdictions.
Users are responsible for compliance with laws applicable to their jurisdiction.
10. Security
Aurayah uses reasonable operational and technical measures intended to support platform security.
However, no digital platform, transmission method, or storage system can guarantee absolute security.
Users use the platform at their own risk.
11. Children's Privacy
Aurayah is intended only for individuals 18 years of age or older.
Aurayah does not knowingly provide memberships or services to minors.
12. Policy Changes
Aurayah may modify this Privacy Policy at any time.
Users are responsible for reviewing current policies.
Notices will be provided where legally required.
13. Contact
Privacy questions may be directed to: